These terms are provided by KEORA, Kerala, India, for purchases and use of the KEORA shopping app and website. Read these terms and our Privacy Policy before placing an order.
Your account
Provide accurate name, email, phone number, and delivery address so we can process your orders. Keep your sign-in details private and contact customer support if you suspect unauthorised account use.
Products and prices
Prices are shown in Indian rupees. Review the product description, current price, quantity, and order total before placing an order. Product availability may change. Product photography is illustrative; refer to the listed product name and details when choosing an item.
Orders and payment
You must sign in to place an order. The checkout total is calculated using current catalog prices. Current payment is cash on delivery; online card or bank payment is not offered at checkout. Any future payment gateway and applicable payment terms will be disclosed before use.
Delivery and order support
The shipping address and phone number you supply are used to fulfil your order. For delivery updates, an address correction, or a cancellation request, contact KEORA with your order reference. Customer support will confirm what is possible based on the order’s status.
7-day returns and refunds
KEORA offers a seven-day return and refund policy for damaged or incorrect items. Contact customer support within seven days of receiving the item and provide your order reference and a description of the problem.
Customer support will provide return instructions and explain the refund arrangements for the affected order. Do not send an item back before receiving those instructions. Contact us if you need help with an eligible return or refund.
Responsible use
Do not use the app to submit fraudulent orders, access another person’s account, or interfere with the store’s operation. Contact KEORA to report a problem rather than attempting to access restricted information.
Privacy and deletion
Our Privacy Policy explains customer information, retention, and how to request deletion of your account and associated personal data. Customer support also handles privacy and correction requests.
Updates and questions
Changes to these terms will appear here with an updated effective date. If you have questions about a purchase, return, or these terms, contact KEORA using the details below.
Contact KEORA
For customer support, privacy questions, account deletion, or return requests, contact KEORA.
aboobackersiddique83499@gmail.comKerala, India